Healthcare Quality Management Diploma

$ 300   $150

Expert Level
10H:5Min
Unlimited Access
Accredited Certificates

Dr. Heba Ramzy

Healthcare Quality Consultant

Course Overview


  • In this Diploma, you will discover the fundamental pillars of Healthcare Quality ,Hospital Management and Performance Improvement in Healthcare. Acquire invaluable insights into the pivotal policies, procedures, and risk management practices that shape the very fabric of healthcare organizations. embark on a rewarding journey towards becoming a Healthcare Quality Consultant, armed with the essential expertise to thrive in this dynamic industry.

  • Second, you will delve into the core principles of hospital quality accreditation. Explore various accreditation systems like JCI, CBAHI, GAHAR, and more, while understanding the vital significance of accreditation for hospitals. Gain a profound understanding of the pivotal role Healthcare Quality Consultants play in guiding hospitals towards achieving accreditation, unlocking new horizons of excellence in healthcare management system and performance improvement in healthcare.

What you'll learn


  • Understanding of healthcare quality frameworks, standards, and best practices.
  • Develop expertise in important policies, procedures, and risk management strategies.
  • Acquire skills in performance measurement, data analysis, and quality improvement methodologies.
  • Explore the concept of hospital accreditation and understand the role of a Healthcare Quality Specialist in achieving accreditation.
  • Learn how to analyze and evaluate healthcare processes to identify areas for improvement and enhance patient care outcomes.
  • Understanding the importance of quality management in healthcare and its impact on patient safety, satisfaction, and organizational success.

Course Requirements


  • Knowledge in healthcare or a related field.

Content "Healthcare Quality Into Reality " (6H:00Min)

1. Course Introduction images   3:22
2. Quality Basics   8:18
3. Hospital Maestro   11:45
4. Quality Mindset   9:52
5. Hospital Plans   13:02
6. Hospital Committees   13:52
7. Quality Rounds   9:29
8. Quality Rounds Part 2   13:06
9. Quality Tools   13:56
10. Quality Tools Part 2   12:36
11. International Patient Safety Goals - Part 1 images   14:36
12. International Patient Safety Goals - Part 2 images   22:13
13. National Patient Safety Goals   15:42
14. Policies and Procedures   12:59
15. Data Management   9:28
16. Data Management Part 2   9:45
17. KPIs and Statistics   17:06
18. Reporting and Risk Management   10:03
19. Reporting and Risk Management 2   8:31
20. Accreditation and Standards   10:07
21. CPHQ zoom session (part 1)   22:07
22. CPHQ zoom session (part 2)   40:25
23. CPHQ zoom session (part 3)   12:40

Open discussion and Q&A (Zoom Session)   2H:00M

Content "Healthcare Systems Accreditation " (4H:5Min)

1. Course Overview images   8:09
2. Why Accreditation is Important ?   5:56
3. Quality Specialist Role   8:03
4. Quality Standards   4:43
5. Different Accreditation Agencies   9:40
6. Different Agencies (Gahar)   11:36
7. Different Agencies (CBAHI)   6:28
8. Different Agencies (JCI)   4:37
9. Survey Process   15:16
10. Example of Standards (GAHAR)   10:56
11. Example of Standards (CBAHI)   8:17
12. Example of Standards (JCI)   7:31
13. National Essential Safety Requirements   15:01
14. Facts About Accreditation   3:44
15. Closure   4:34

Open Discussion - Q&A (Zoom Session)   2H:00M
Course Exam
Course Certificate
Turning Healthcare Quality Into Reality PDF download
Healthcare Systems Accreditation PDF download

Course Details


  • This diploma enhances career prospects by opening doors to a wide range of job opportunities in healthcare organizations, including roles such as Healthcare Quality Specialist, Quality Assurance Manager, and Risk Manager. By gaining expertise in healthcare quality management, you can make a significant impact on patient care, organizational performance, and regulatory compliance, positioning yourself as valuable asset in the healthcare industry and advancing your professional growth.
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