Healthcare Quality & Patient Safety Bundle

$ 400   $200

Intermediate Level
11H:00Min
Unlimited Access
Accredited Certificates

Dr. Heba Ramzy

Healthcare Quality Consultant

Dr. Yasmine Moustafa

Healthcare Operations Manager

Course Overview


In this Bundle, you will discover the fundamental pillars of Healthcare Quality ,Hospital Management and Performance Improvement in Healthcare. Acquire invaluable insights into the pivotal policies, procedures, and risk management practices that shape the very fabric of healthcare organizations. embark on a rewarding journey towards becoming a Healthcare Quality Consultant, armed with the essential expertise to thrive in this dynamic industry. Then you will delve into the core principles of hospital quality accreditation. Explore various accreditation systems like JCI, CBAHI, GAHAR, and more, while understanding the vital significance of accreditation for hospitals. Gain a profound understanding of the pivotal role Healthcare Quality Consultants play in guiding hospitals towards achieving accreditation, unlocking new horizons of excellence in healthcare management system and performance improvement in healthcare. Second, Discover the essence of patient safety and quality management in healthcare environments through our comprehensive course. Embrace a culture of safety as we prioritize patient well-being above all. Uncover the diverse facets of medical errors and mistakes that may occur in healthcare delivery, understanding their root causes and implementing proactive prevention strategies. Delve into international patient safety guidelines and global benchmarks to enhance healthcare quality standards. Join us to empower patient safety committees in hospitals and redefine patient safety goals for a safer healthcare experience worldwide

What you'll learn


  •  Understand healthcare quality systems, standards, and optimal procedures. Improve proficiency in key policies, processes, and risk management techniques.
  • Develop expertise in performance assessment, data analysis, and quality improvement approaches.
  • Discover the principle of hospital accreditation and the role of a Healthcare Quality Specialist in achieving it.
  • Learn how to analyze and evaluate healthcare processes in order to improve patient safety outcomes.
  • Understanding the significance of quality management in healthcare, including its impact on patient care, satisfaction, and organizational performance.
  • Gain a comprehensive understanding of the fundamental principles of patient safety in healthcare settings.
  • Apply Donabedian Model & effective techniques to ensure the quality and safety of healthcare services, aligning with global standards.
  • Acquire skills to recognize potential errors in healthcare delivery and implement strategies to prevent them.
  • Explore the significance of building a safety-oriented culture within healthcare facilities to enhance patient well-being.
  • Discover strategies to minimize risks and complications associated with medical procedures, contributing to safer patient outcomes.
  • Understand the international objectives aimed at safeguarding patients' safety and learn how to contribute to these goals. 

Content "Healthcare Quality Into Reality " (6H:00Min)

1. Course Introduction images   3:22
2. Quality Basics   8:18
3. Hospital Maestro   11:45
4. Quality Mindset   9:52
5. Hospital Plans   13:02
6. Hospital Committees   13:52
7. Quality Rounds   9:29
8. Quality Rounds Part 2   13:06
9. Quality Tools   13:56
10. Quality Tools Part 2   12:36
11. International Patient Safety Goals - Part 1 images   14:36
12. International Patient Safety Goals - Part 2 images   22:13
13. National Patient Safety Goals   15:42
14. Policies and Procedures   12:59
15. Data Management   9:28
16. Data Management Part 2   9:45
17. KPIs and Statistics   17:06
18. Reporting and Risk Management   10:03
19. Reporting and Risk Management 2   8:31
20. Accreditation and Standards   10:07
21. CPHQ zoom session (part 1)   22:07
22. CPHQ zoom session (part 2)   40:25
23. CPHQ zoom session (part 3)   12:40

Open discussion and Q&A (Zoom Session)   2H:00M

Content "Patient Safety " (2H:01Min)

1. Introduction & Objectives images   3:47
2. Quality History   5:09
3. Quality Standards   4:18
4. Donabedian Model   4:17
5. Occasional Accidents   4:08
6. Understanding Safety Culture   4:01
7. Patient Safety Events   2:50
8. JCI Patient Safety Goals 1   9:05
9. JCI Patient Safety Goals 2   9:37
10. Swiss Cheese Model   7:15
11. How to Prevent Errors ?   1:23
12. Quality Improvement Strategies   2:14
13. FEMA & Lean 6 Sigma Model   2:52

Open discussion and Q&A (Zoom Session)   1H:00Min

Content "Healthcare Systems Accreditation " (4H:5Min)

1. Course Overview images   8:09
2. Why Accreditation is Important ?   5:56
3. Quality Specialist Role   8:03
4. Quality Standards   4:43
5. Different Accreditation Agencies   9:40
6. Different Agencies (Gahar)   11:36
7. Different Agencies (CBAHI)   6:28
8. Different Agencies (JCI)   4:37
9. Survey Process   15:16
10. Example of Standards (GAHAR)   10:56
11. Example of Standards (CBAHI)   8:17
12. Example of Standards (JCI)   7:31
13. National Essential Safety Requirements   15:01
14. Facts About Accreditation   3:44
15. Closure   4:34

Open Discussion - Q&A (Zoom Session)   2H:00M
Course Exam
Course Certificate
Turning Healthcare Quality Into Reality PDF download
Healthcare Systems Accreditation PDF download
Patient Safety PDF download