Healthcare Quality Management Diploma
Expert Level
10H:5Min
Unlimited Access
Accredited Certificates
Dr. Heba Ramzy
Healthcare Quality Consultant
Course Overview
In the 1st Course, We have an overview of the Healthcare Quality & Hospital Management Fundamentals, Important policies, and procedures in Healthcare organizations, Risk Management, and other principles which enable you to start your career as a Healthcare Quality Specialist in a professional way.
In the 2nd Course, we will take you on a journey with Dr. Heba Ramzi to explore more about the main concepts of hospital accreditation, the different accreditation systems for different countries (JCI, CBAHI, GAHAR…etc), the importance of the concept of accreditation for hospitals and clarify the role of the Healthcare Quality specialist in leading the hospital to be accredited.
Content "Healthcare Quality Into Reality " (6H:00Min)
| Lecture Title | Watch |
|---|---|
| 1. Course Introduction |
3:22 |
| 2. Quality Basics |
8:18 |
| 3. Hospital Maestro |
11:45 |
| 4. Quality Mindset |
9:52 |
| 5. Hospital Plans |
13:02 |
| 6. Hospital Committees |
13:52 |
| 7. Quality Rounds |
9:29 |
| 8. Quality Rounds 2 |
13:06 |
| 9. Quality Tools |
13:56 |
| 10. Quality Tools 2 |
12:36 |
| 11. International Patient Safety Goals - Part 1 |
14:36 |
| 12. International Patient Safety Goals -Part 2 |
22:13 |
| 13. National Patient Safety Goals |
15:42 |
| 14. Policies and Procedures |
12:59 |
| 15. Data Management |
9:28 |
| 16. Data Management 2 |
9:45 |
| 17. KPIs and Statistics |
17:06 |
| 18. Reporting and Risk Management |
10:03 |
| 19. Reporting and Risk Management 2 |
8:31 |
| 20. Accreditation and Standards |
10:07 |
| Lecture Title | Watch |
|---|---|
| Open discussion and Q&A (Zoom Session) |
2H:00M |
Content "Healthcare Systems Accreditation " (4H:5Min)
| Lecture Title | Watch |
|---|---|
| 1. Course Overview |
8:09 |
| 2. Why Accreditation is Important ? |
5:56 |
| 3. Quality Specialist Role |
8:03 |
| 4. Quality Standards |
4:43 |
| 5. Different Accreditation Agencies |
9:40 |
| 6. Different Agencies (Gahar) |
11:36 |
| 7. Different Agencies (CBAHI) |
6:28 |
| 8. Different Agencies (JCI) |
4:37 |
| 9. Survey Process |
15:16 |
| 10. Example of Standards (GAHAR) |
10:56 |
| 11. Example of Standards (CBAHI) |
8:17 |
| 12. Example of Standards (JCI) |
7:31 |
| 13. National Essential Safety Requirements |
15:01 |
| 14. Facts About Accreditation |
3:44 |
| 15. Closure |
4:34 |
| Lecture Title | Watch |
|---|---|
| Open Discussion - Q&A (Zoom Session) |
2H:00M |
| Course Exam | Start Now |
| Course Certificate |
Dr. Heba Ramzy
Healthcare Quality Consultant
-
About Instructor:
- 10 years experience in Hospital Management & Healthcare Quality Management.
- Certified Professional in Healthcare Quality CPHQ – NAHQ
- General Occupational Safety and Health Administration OSHA – ISHM & NSMS.
- MBA, Arab Academy for Science, Technology & Maritime.
- Healthcare Quality Manager, Private Hospital, Alexandria.
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