Healthcare Quality Management Diploma

Expert Level
10H:5Min
Unlimited Access
Accredited Certificates

Dr. Heba Ramzy

Healthcare Quality Consultant

Course Overview


In the 1st Course, We have an overview of the Healthcare Quality & Hospital Management Fundamentals, Important policies, and procedures in Healthcare organizations, Risk Management, and other principles which enable you to start your career as a Healthcare Quality Specialist in a professional way.

In the 2nd Course, we will take you on a journey with Dr. Heba Ramzi to explore more about the main concepts of hospital accreditation, the different accreditation systems for different countries (JCI, CBAHI, GAHAR…etc), the importance of the concept of accreditation for hospitals and clarify the role of the Healthcare Quality specialist in leading the hospital to be accredited.

Content "Healthcare Quality Into Reality " (6H:00Min)

Lecture Title Watch
1. Course Introduction images   3:22
2. Quality Basics   8:18
3. Hospital Maestro   11:45
4. Quality Mindset   9:52
5. Hospital Plans   13:02
6. Hospital Committees   13:52
7. Quality Rounds   9:29
8. Quality Rounds 2   13:06
9. Quality Tools   13:56
10. Quality Tools 2   12:36
11. International Patient Safety Goals - Part 1   14:36
12. International Patient Safety Goals 2   22:13
13. National Patient Safety Goals   15:42
14. Policies and Procedures   12:59
15. Data Management   9:28
16. Data Management 2   9:45
17. KPIs and Statistics   17:06
18. Reporting and Risk Management   10:03
19. Reporting and Risk Management 2   8:31
20. Accreditation and Standards   10:07
Lecture Title Watch
Open discussion and Q&A (Zoom Session)   2H:00M

Content "Healthcare Systems Accreditation " (4H:5Min)

Lecture Title Watch
1. Course Overview images   8:09
2. Why Accreditation ?   5:56
3. Role of Quality   8:03
4. STANDARDS   4:43
5. Different Accreditation Agencies   9:40
6. Different Agencies (Gahar)   11:36
7. Different Agencies (CBAHI)   6:28
8. Different Agencies (JCI)   4:37
9. SURVEY PROCESS   15:16
10. Example of Standards (GAHAR)   10:56
11. Example of Standards (CBAHI)   8:17
12. Example of Standards (JCI)   7:31
13. National Essential Safety Requirements   15:01
14. Facts About Accreditation   3:44
15. Closure   4:34
Lecture Title Watch
Open Discussion - Q&A (Zoom Session)   2H:00M